Frequently Asked Questions
Everything you need to know about shopping with Homegrown Decatur.
Where are your products sourced from?
We pride ourselves on supporting local artisans. Most of our inventory is handcrafted by creators based right here in Decatur and the surrounding regional areas.
How long will it take for my order to ship?
Standard orders are processed within 2-3 business days. Shipping times vary by location, but most domestic customers receive their items within 5-7 business days.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Please note that custom-made or perishable goods are final sale.
Do you offer local pickup?
Yes! If you are in the Decatur area, you can select 'Local Pickup' at checkout to skip shipping fees and collect your order from our storefront.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I request a custom commissioned piece?
Many of our local artists accept custom commissions. Please contact us via our contact form with your ideas, and we will connect you with the right maker.